Crystal report server setup

Thursday, July 14, PM. Hello, Which version of Crystal Reports are you using? It sounds like you may have Crystal Reports for Visual Studio. NET and are trying to use the redist package for the full version Crystal Reports 9. Unless you have purchased Crystal Reports 9. Is this the document that you are referring to? Further to that you will need to make sure you follow the steps for the bundled version of Crystal Reports.

You should install Crystal Server if you plan to regularly use reports from the Service Desk web interface, or if you want to schedule reports on a regular basis. If you only use the Service Desk console, you can run reports directly from the Crystal Reports menu - in this case the reports are generated via the Crystal Reports runtime shipped with Service Desk and you don't need to install Crystal Server. For more details about the different options available please refer to the official installation guide of Crystal Server on the SAP website:.

The list of supported platforms for Crystal Server is available on the SAP website from the link below:. It needs to be created manually before starting the installation of Crystal Server. In this scenario we create a basic database using an existing SQL Server installation.

See the official installation guide for more details. Enter the database name. You can configure the other database options if needed, but in this scenario we use the default database settings:. Once the database is created, you need to create a user that will be used by Crystal Server to access the database.

Enter a login name, select SQL Server Authentication , enter a password and adjust the password policy options as needed in the example above the password never expires.

Select the CMS database that you have created as the default database for this user:. The database user needs to have privileges to create, modify and delete tables, and to create stored procedures. Once the database and the user have been created, we need to create an ODBC link on the server where Crystal Server will be installed.

If you use a different database system you need to configure the ODBC link accordingly or use another connection method see the official installation guide for more details.

Extract the Crystal Server installation zip file on the server where you want to install the application, and launch setup. You can now select the features that you want to install if you have chosen the Full installation type you won't see the screen below.

Description of NUL here. Description of CAL here. Stay Connected. Software downloads Get the latest releases and service packs, see the product capabilities and choose the right version for your needs. Version Buy New license Supported? Highest Full Build. End of Support. Download link. Buy New License. Within the Options window, enter your schema name in the Owner Like: field i. Click OK. Enter service name provided by Senior Systems ; please contact Product Support if you are unsure what to enter here and the desired user ID and password for the new Crystal Reports user.

Click Finish.